Last updated: 30.9.26
1. Who we are
This website (jolashelsinkitours.com) is operated by Jolantha Zaus, trading as Jolantha Zaus, registered in Finland (Business ID / Y-tunnus: 3541939-7).
Registered address: Punavuorenkatu 14 B 33, 00150 Helsinki, Finland
Contact: info@jolashelsinkitours.com
2. What information we collect
We only collect personal data that you actively provide to us, or that is generated through your use of this website:
- Contact form: When you submit an inquiry, we collect your name and email address, along with any information you choose to include in your message.
- Cookies and analytics: We use Google Analytics to understand how visitors use our website (see Section 5 below).
We do not offer user accounts, online payments, or bookings directly through this website, and we do not use a comment system.
3. Why we collect this information
We use the data described above for the following purposes:
- To respond to your tour inquiries and requests
- To understand how visitors use our website, so we can improve it
4. Legal basis for processing
- Contact form data: processed based on your consent, given by submitting the form, and our legitimate interest in responding to inquiries related to our services.
- Analytics data: processed based on your consent via our cookie banner.
5. Cookies
This website uses cookies, including:
- Technically necessary cookies (e.g. for form security, caching, and site functionality), which do not require consent.
- Analytics cookies (Google Analytics), which are only set after you accept them via our cookie banner. Google Analytics helps us understand website traffic and usage patterns. Data collected may be transferred to and processed by Google in the United States. Google provides safeguards for such transfers under EU-approved standard contractual clauses.
You can withdraw your cookie consent at any time via the cookie settings on this website.
6. Social media
Our website includes icons linking to our Instagram account. These are simple links; clicking them will take you to Instagram, which has its own privacy policy governing any data collected there. We do not embed Instagram content or share your data with Instagram through these icons.
7. How long we keep your data
We keep contact form submissions only as long as necessary to respond to and process your inquiry, and delete them once they are no longer needed. Analytics data is retained according to Google Analytics’ default retention settings.
8. Where your data is stored
Contact form submissions are stored on our hosting server, located within the EU. Analytics data collected via Google Analytics may be processed and stored by Google on servers outside the EU, including in the United States, under Google’s standard contractual clauses for international data transfers.
9. Who we share your data with
We do not sell or rent your personal data. Data may be shared with:
- Our hosting provider, for the technical operation of this website
- Google (Google Analytics), for website analytics purposes
10. Your rights
Under the GDPR, you have the right to:
- Access the personal data we hold about you
- Request correction or deletion of your data
- Withdraw consent at any time
- Object to certain types of processing
- Lodge a complaint with the Finnish Data Protection Ombudsman (tietosuojavaltuutetun toimisto), if you believe your data has been processed unlawfully
To exercise any of these rights, please contact us at info@jolashelsinkitours.com.
11. Changes to this policy
We may update this privacy policy from time to time. Changes will be posted on this page with an updated “last updated” date.